Supply Chain/Vendor Management

• Performance: evaluating supplier execution using KPIs and service-level agreements (SLAs) 
• Customer satisfaction: tracking internal and external feedback to improve the relocation experience 
• Financial: managing supplier cost-effectiveness and budget alignment 
Compliance: mitigating third-party risk and ensuring data security through standardized controls 
• Continuous improvement: driving supplier innovation and ESG alignment through measurable goals 

Sirva’s Supply Chain team includes more than 30 dedicated professionals who shift focus from tactical execution to driving high-impact strategic outcomes. Powered by a dedicated supplier technology platform, we manage sourcing from the global market down to the local level, covering all relocation products and services. 

Over 80% of our total spend is actively sourced on a rolling three-year cycle. This disciplined cadence gives us deep visibility into provider markets and allows us to build and maintain a robust, tiered network of top-tier suppliers, with contingency options always in place. 

We secure suppliers through an objective, structured sourcing process, which includes oral and written responses as well as eAuctions. We negotiate transparent terms tied to performance metrics focused on quality, cost containment, and risk mitigation. 

Sirva provides consistency by carefully selecting and training the people and processes required to meet your needs through every step and for every move.