Reporting & Analytics
Custom Reporting for Every Client
We know that accurately managing your information is second in importance only to the quality of service provided to your relocating employees. Our integrated database captures information from every aspect of your relocation program.
It allows Sirva to provide comprehensive reports and analytics for your unique program, broken out by whatever business unit, function, or transaction needed. Our focus is providing you with data that enables program measurement, cost analysis, facilitation of internal goals, and the ability to identify areas for future improvement.
We know that accurately managing your information is second in importance only to the quality of service provided to your relocating employees. Our integrated database captures information from every aspect of your relocation program. It allows Sirva to provide comprehensive reports and analytics for your unique program, broken out by whatever business unit, function, or transaction needed. Our focus is providing you with data that enables program measurement, cost analysis, facilitation of internal goals, and the ability to identify areas for future improvement.
Authorization Volume Analysis: The Authorization Dashboard visualizes initiation volumes with filters for business units, demographics, mobility lanes, client policies, and time trends, showing summary and detailed data.
Expense and Cost Insights: The Expense Dashboard offers comprehensive visual analysis of total costs including employee expenses, supplier spend, management fees, and compensation, with filtering options and detailed transactional data.
Escalations Tracking: The Escalations Dashboard analyzes reported escalations by relocating employees and corrective actions by account teams and suppliers, featuring detailed and summary data including root cause analysis and monthly trends.
Exceptions Management: The Exceptions Dashboard provides analysis of exceptions for expenses or benefits outside standard policies, with breakdowns by policy type, assignment category, location, and time trends.
Employee Feedback and Quality: The Survey and Fast Feedback Dashboards analyze employee survey data and fast feedback sentiments, showing return rates, net promoter scores, response breakdowns, and feedback resolution.
Budget Versus Actual Costs: The Budget vs Actual Dashboard compares budgets recorded in Sirva tools with actual incurred costs, segmented by policy, budget or cost category, demographics, and time trends.
Service Workflow Analytics: Multiple Service Dashboards provide detailed insights into various relocation services such as visa & immigration, temporary housing, settling-in, school search, orientation, household goods, home search, home sale (traditional and fixed fee), furniture rental, departure, and a service summary dashboard covering overall service usage.
Insight and Discovery Reports: The Discovery Report and Sirva Insight provide interactive analytics tools for volume, costs, exceptions, policy comparisons, cost optimization, exception minimization, destination KPIs, and planning resources using advanced AI and databases.
Related Services
Interested in learning more about our management reporting services?
We would be happy to answer any questions you might have.
