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STRIKING THE BALANCE: PART 2-EVOLVING TALENT MOBILITY NEEDS AND APPROACHES

Published: Thursday, August 22, 2024
Sirva Communications

Mobility professionals continue to be pressed to address the intricate challenge of harmonizing the enhancement of employee experience with the imperative to manage costs effectively. Amidst a dynamic landscape of policy shifts, cross-border complexities, and evolving employee expectations, we have had ongoing conversations with Mobility leaders to identify hurdles and innovative approaches within the realm of talent mobility.

In part one of our two-part Striking the Balance series, Elevating Employee Experience and Controlling Costs, we explored what is trending in the areas of employee well-being and experience, regulatory changes, and adoption of technology. In Part 2, we take a closer look at some program needs identified by Mobility leaders, and the strategies they are deploying.

Following are several scenarios mobility leaders have been presented with at their organization and some of the approaches they are taking to meet both business and employee needs.

Policy and Benefit Changes

Policy and Benefit

Mobility Need

Organization needs to support policy and benefit changes, such as providing local support for increasing numbers of permanent moves.

Approach

Reviewed impacts within the organization, implemented benefits that reflect country nuances, and enhanced mental health and well-being support.

  • Increasing collaboration between benefits and global health teams to support employees, as well as providing app support for various areas including tax, immigration, and talent mobility.

 

Cross-Border Expectations

Cross Border 

Mobility Need

Organization is challenged with keeping on top of tax, immigration, and regulatory issues.

Approach

  • Education of key stakeholders, use of technology resources, and establishing blanket approvals for certain situations, determined by country regulations.
  • Involve Mobility early in the process and communicate the importance of setting timeline expectations.
  • Research emerging locations to identify any potential challenges or roadblocks and put solutions in place.

 

Adjusting Policy Approach

Adjusting Policy Support

Mobility Need

Looking to improve how permanent transfers and localizing long-term assignments are supported and managing expectations on benefits and family support with evolving family configurations.

Approach

  • Create detailed cost projections, offer flexible program options, and emphasize the career benefits of relocation to employees. 

 

Repayments and Exceptions

Repayment

Mobility Need

Improve how repayments, household goods claims, and exceptions to policies are being managed.

Approach

  • Involve legal support and utilize collection agencies for mobility-specific collections. Establishing a clear exception process for both employees and business stakeholders for the management of exceptions.

 

Data Analysis and Technology

Data Analysis

Mobility Need

Need to accommodate changing work environments and utilize technology to track assignees and provide support.

Approach

  • Leverage data analysis for determining levels of support and timing, and use technology for duty of care and tracking purposes.
  • Use AI to select proper policy benefits, process expense reports, enhance productivity by automating tasks and assisting decisions, freeing employees to focus on other responsibilities.

 

Employee Experience and Expectation Management

Employee Experience

Mobility Need

Managing evolving employee expectations, ensuring equitable treatment, and addressing concerns beyond relocation benefits.

Approach

  • Develop policies with clear guidelines and governance to ensure equitability, educate business partners, and rely on data for informed decision-making.

 

We will continue to collaborate with Mobility leaders to identify and share challenges, and potential solutions, to help inform strategies for enhancing the employee relocation process.

If you would like more information, please email us at concierge@sirva.com or reach out to your Sirva representative.

 

Learn more:

Fit For The Future (1)
Flexibility
Webinar - Flexibility
Fit For the Future Mobility Program Flexibility  Exploring Flexibility in Mobility Programs 
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