News
SIRVA #1 in Overall Satisfaction in Trippel Survey & Research’s Relocation Managers’ Survey
Generates Highest Average Scores in 8 Major Categories
Allied and northAmerican rank #1 & #2 in Household Goods Shipment Survey
CHICAGO—(June 16, 2014)— SIRVA, Inc. (“SIRVA” or the “Company”), a leading provider of global mobility services delivering integrated relocation and moving solutions for multi-national corporations, governments and consumers, is proud to share the Company’s outstanding performance in Trippel Survey & Research, LLC’s tenth annual Relocation Managers’ Survey on International Service Providers’ Performance. SIRVA ranked first in overall satisfaction based on input from relocation managers across the country. SIRVA also ranked first in other key categories including:
- Integrity
- Quality of service and people
- Responsiveness and flexibility
- Cultural fit and partnership
- Supplier management
- Value for the price paid
- Providing tax and compensation services to clients
“The strong support from relocation managers reflected in this survey is particularly gratifying,” said Linda Smith, Chief Commercial Officer at SIRVA. “As a leading provider of mobility services, relocation managers are key partners and we are pleased they recognize our commitment to providing the best products and service.”
In addition to the Company’s excellent ratings in the International Service Providers’ Performance survey, the Company’s Allied and northAmerican brands ranked first and second in Trippel’s 12th Annual Relocation Managers’ Survey on Household Goods Shipment in the “Satisfaction with Value” category.
“At SIRVA and through our respective brands, our focus is on customers first,” said George Parr, Chief Marketing Officer at SIRVA. “The outstanding results of this survey demonstrate that we are delivering on our promise to provide customers with end-to-end, integrated and customized moving and relocation solutions through our innovative technological capabilities, proprietary programming and deep industry expertise. “
Copies of the Trippel Survey & Research, LLC reports referenced here can be found by contacting Alan Trippel at alantrippel@att.net