About Us

We are the leader in the mobility industry and the only globally integrated mobility service solutions company.

Meet Sirva: Your Full-Service Mobility Solution

Sirva is recognized as the preeminent leader in the mobility industry and the only globally integrated mobility service solutions company. Our worldwide team of mobility experts offers the most comprehensive portfolio of value-added services and technology solutions to HR and Mobility leaders and mobile employees. We help guide employees through the relocation process to ensure a seamless experience, providing the perfect blend of self-service and personalized support. Whether you are relocating a key executive for the first time or an entire team of engineers overseas, Sirva enables you to fully outsource your program or design a customized solution.

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Sirva at a Glance

Sirva has an impressive global reach, supported by a vast worldwide partner network. We serve clients across many industry sectors and geographies. Our team, consisting of thousands of dedicated employees who speak a multitude of languages and represent diverse nationalities, is the cornerstone of our success. We are proud to hold a significant market share in the industry and continuously set new standards of excellence and innovation. Sirva's is committed to delivering outstanding service and is dedicated to excellence and continuous improvement.
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Setting the Standard

Sirva’s scope of services is unmatched in the mobility industry, allowing us to offer you truly strategic solutions and customized service options. We are the only company to integrate globally delivered services for relocation, moving, mortgage and more, along with internal expertise in cultural training, immigration, and destination support.

As the recognized leader in our industry, we pride ourselves in raising the bar by offering our clients and customers next-level services and support.

EXCEPTIONAL CUSTOMER EXPERIENCE

Our delivery model is comprised of dedicated consultants, 24/7 global support, and omnichannel access, allowing consultants to focus on meaningful interactions.

COST OPTIMIZATION

Sirva offers innovative cost optimization solutions including RiskGuard®, the industry’s only fixed fee U.S. home sale program, which simplifies budgeting, eliminates home inventory, and avoids home sale management.

FINANCIAL SERVICES EXPERTISE

 

Our in-house global financial experts offer consultative expertise, managing all financial services and specializing in accounting, relocation tax, compensation, and payroll.

LEADING DIGITAL SOLUTIONS

An API integration, with leading HRIS platforms and secure data management for reporting and analytics, enhances the mobility process.

BROAD IN-HOUSE RESOURCES

Our destination, immigration, home sale, and household goods teams work closely with our supply chain to continuously drive improvements and innovation.

SUPPLY CHAIN STRENGTH

Professionally managed and integrated direct delivery model ensures an optimal balance of performance, cost, and flexibility.

An Inspired Approach

As the world of work continues to change, organizations are exploring new ways to meet today’s growing business demands. We identified four key principals that were most important to our customers, and we use these elements as core values that guide every action we take. Our dedication to global mobility and talent management is underpinned by our collective desire to deliver an exceptional move experience from start to finish. We’re passionate about what we do and deliberate in how we do it.

We are guided by four key principles that underscore our ongoing commitment to delivering an exceptional client and customer experience:
Smart
Helpful
Human
Responsible

Smart.

Technology and data are at the forefront of every move. Before we react, we check the research.

HELPFUL

Everything we do is done with the intent of solving a problem, being supportive, or showing that we care.

HUMAN

We embrace all people, experiences, and perspectives, acting with courage, honesty, and integrity. 

RESPONSIBLE

Our goal is to serve as a positive change agent in society and contribute to the sustainability of our planet.

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Our Approach

Sirva's-dedicated-relocation-leadership-team

Meet Sirva's Executive Leadership Team

Our management team is driven by an ongoing commitment to deliver an exceptional experience for you and the employees you move. As the world of work continues to evolve, you can rest assured that we are focused on meeting and exceeding your needs with flexibility, cutting-edge technology, and seamless processes. Our passion for improving lives shows with every decision we make.

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Let Us Help You

Sirva can provide you with the resources, guidance, and support you need to achieve the best possible mobility experience for your talent and your organization. We bring together personalized program solutions, expansive global reach, innovative technology, and an unmatched supply chain to transform your business. We can help empower your talent moving to their next opportunity and deliver an exceptional experience. 

If you would like to know more about how we can help you meet your evolving talent needs and ensure that your mobility program remains agile and competitive for the future, please contact us now. 

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Understanding Home Appraisal Values in Today's Competitive Market

  • by Debra Monkman
  • Wednesday, September 22, 2021 9:00:00 AM

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In today’s competitive market, buyers are facing some unique challenges and struggles when purchasing a home. Inventory levels and mortgage interest rates are at record lows, and home prices continue to rise. Buyers are finding themselves in bidding wars and often end up submitting an offer above the seller’s list price. In this scenario, many buyers are facing the challenges of a “short appraisal,” in which the appraised value is lower than the final sales price of the home.

To help understand some of the challenges in navigating today’s market, SIRVA Mortgage has provided common questions and answers related to when an appraised value is lower than the sales price of the home:

Other similar properties are listed above the price the buyer is paying. Why aren’t they used as comps?

In today’s market, bidding wars can cause listing prices to increase rapidly. Appraisers use historical data in their report to determine value, which includes recent closed sales of comparable nearby properties. Appraisers use only sales that have closed before the inspection date to determine the market value. Active listings and pending sales are not used in determining value. In this current, fast-paced and rapidly changing market, the buyer may be offering to pay more for a home than these recent closed sales can support.

              

How does this impact financing?

A mortgage loan is based on lower of either purchase price or appraised value. If the appraised value comes in less than the purchase price, this can change the structure of the loan. For instance, a buyer may be required to increase their down payment, or they may find themselves in a situation where Private Mortgage Insurance (PMI) is required.

 

outside of homesIf the appraised value is low, can’t the lender just order another appraisal?

A lender is prohibited from ordering a second appraisal in order to obtain a more desirable value. A lender can, however, order a second appraisal if there is a reasonable basis to believe that the initial appraisal was flawed or tainted in the appraiser’s valuation methodology and such basis is clearly and appropriately noted in the mortgage file. The value being less than the purchase price is not itself a “flaw” in the appraiser’s valuation process.

 

Can a lender dispute the value with the appraiser?

After the financial crisis, Fannie Mae, Freddie Mac, and the Federal Housing Finance Agency (FHFA) developed Appraiser Independence Requirements designed to ensure the integrity of real estate appraisals. These requirements limit the contact a lender can have with an appraiser directly to prevent any type of coercion. A buyer, however, can dispute the report. There is a standard form that the buyer can complete and include additional comparable sales they believe should have been considered. This dispute form can then be submitted from the buyer to the appraiser for consideration. The dispute must come from the buyer, not the lender.

 

What other options does a buyer have when the appraised value comes in low?

Renegotiating the price with the seller is typically the first course of action. In today’s market, however, this can be challenging if the seller has other buyers who are willing to pay the asking price. The buyer may have to withdraw their offer if they are unwilling or unable to pay more than the appraised value of the home. This can pose a challenge if there was no appraisal contingency included in the contract though, and in today’s market it's common to submit an offer without any contingencies. Without an appraisal contingency, the buyer may lose their earnest money deposit.

 

The good news is SIRVA Mortgage has an experienced team that will counsel your relocating employees on what options are available and the impact on their financing should they find themselves in a situation where the appraised value is lower than the purchase price.

 

Whatever the financing needs of your transferees may be, SIRVA Mortgage is here to help. With nearly 30 years of focus and expertise in relocation mortgage lending, we understand the important role home financing plays in the relocation process. Please visit our mortgage website to learn more, or contact us, at MortgageClientServices@sirva.com.

 

Contributors:

Stephanie Captain, Senior Director, Corporate Marketing

 

For more information please see SIRVA's Blog Disclaimer. 

SIRVA Mortgage is engaged in the business of originating residential mortgage loans. We are licensed or authorized to conduct mortgage loan origination in all 50 states plus the District of Columbia. SIRVA Mortgage is not a depository institution and does not act or represent itself as a full-service bank. Reference to the term “mortgage banker” is a common, accepted industry term referring to companies engaged only in the business of making mortgage loans. Various state laws and regulations and our license type(s) in various states refer to us as a mortgage lender, mortgage banker or mortgage broker. For our Privacy Policy and Affiliated business relationships disclosures please visit https://mortgage.sirva.com/about/about-sirva-mortgage. Please see the complete required license disclosure below. Call 800-531-3837 for more information. SIRVA Mortgage, Inc. NMLS ID #2240, for licensing information, go to: www.nmlsconsumeraccess.org. Main Office Address is 6200 Oak Tree Blvd., Ste. 300, Independence, OH 44131; Telephone: 1-800-531-3837. For additional disclosures and licensing details please visit: About SIRVA Mortgage 

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