About Us

We are the leader in the mobility industry and the only globally integrated mobility service solutions company.

Meet Sirva: Your Full-Service Mobility Solution

Sirva is recognized as the preeminent leader in the mobility industry and the only globally integrated mobility service solutions company. Our worldwide team of mobility experts offers the most comprehensive portfolio of value-added services and technology solutions to HR and Mobility leaders and mobile employees. We help guide employees through the relocation process to ensure a seamless experience, providing the perfect blend of self-service and personalized support. Whether you are relocating a key executive for the first time or an entire team of engineers overseas, Sirva enables you to fully outsource your program or design a customized solution.

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Sirva at a Glance

Sirva has an impressive global reach, supported by a vast worldwide partner network. We serve clients across many industry sectors and geographies. Our team, consisting of thousands of dedicated employees who speak a multitude of languages and represent diverse nationalities, is the cornerstone of our success. We are proud to hold a significant market share in the industry and continuously set new standards of excellence and innovation. Sirva's is committed to delivering outstanding service and is dedicated to excellence and continuous improvement.
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Setting the Standard

Sirva’s scope of services is unmatched in the mobility industry, allowing us to offer you truly strategic solutions and customized service options. We are the only company to integrate globally delivered services for relocation, moving, mortgage and more, along with internal expertise in cultural training, immigration, and destination support.

As the recognized leader in our industry, we pride ourselves in raising the bar by offering our clients and customers next-level services and support.

EXCEPTIONAL CUSTOMER EXPERIENCE

Our delivery model is comprised of dedicated consultants, 24/7 global support, and omnichannel access, allowing consultants to focus on meaningful interactions.

COST OPTIMIZATION

Sirva offers innovative cost optimization solutions including RiskGuard®, the industry’s only fixed fee U.S. home sale program, which simplifies budgeting, eliminates home inventory, and avoids home sale management.

FINANCIAL SERVICES EXPERTISE

 

Our in-house global financial experts offer consultative expertise, managing all financial services and specializing in accounting, relocation tax, compensation, and payroll.

LEADING DIGITAL SOLUTIONS

An API integration, with leading HRIS platforms and secure data management for reporting and analytics, enhances the mobility process.

BROAD IN-HOUSE RESOURCES

Our destination, immigration, home sale, and household goods teams work closely with our supply chain to continuously drive improvements and innovation.

SUPPLY CHAIN STRENGTH

Professionally managed and integrated direct delivery model ensures an optimal balance of performance, cost, and flexibility.

An Inspired Approach

As the world of work continues to change, organizations are exploring new ways to meet today’s growing business demands. We identified four key principals that were most important to our customers, and we use these elements as core values that guide every action we take. Our dedication to global mobility and talent management is underpinned by our collective desire to deliver an exceptional move experience from start to finish. We’re passionate about what we do and deliberate in how we do it.

We are guided by four key principles that underscore our ongoing commitment to delivering an exceptional client and customer experience:
Smart
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Smart.

Technology and data are at the forefront of every move. Before we react, we check the research.

HELPFUL

Everything we do is done with the intent of solving a problem, being supportive, or showing that we care.

HUMAN

We embrace all people, experiences, and perspectives, acting with courage, honesty, and integrity. 

RESPONSIBLE

Our goal is to serve as a positive change agent in society and contribute to the sustainability of our planet.

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Our Approach

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Meet Sirva's Executive Leadership Team

Our management team is driven by an ongoing commitment to deliver an exceptional experience for you and the employees you move. As the world of work continues to evolve, you can rest assured that we are focused on meeting and exceeding your needs with flexibility, cutting-edge technology, and seamless processes. Our passion for improving lives shows with every decision we make.

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Let Us Help You

Sirva can provide you with the resources, guidance, and support you need to achieve the best possible mobility experience for your talent and your organization. We bring together personalized program solutions, expansive global reach, innovative technology, and an unmatched supply chain to transform your business. We can help empower your talent moving to their next opportunity and deliver an exceptional experience. 

If you would like to know more about how we can help you meet your evolving talent needs and ensure that your mobility program remains agile and competitive for the future, please contact us now. 

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An Education on Closing Costs

  • by Daina Mueller
  • Thursday, February 4, 2021 8:20:00 AM

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What You and Your Employees Should Know About Closing Costs

Employees benefit from having a clear understanding regarding closing costs: what they are and what to expect regarding each. Company relocation professionals can assist employees by understanding these costs themselves, covering some of these costs, and working with an experienced mortgage provider with a team that can provide end-to-end expertise as part of the overall mobility process. There is a great deal to know about financing a home, but by partnering with an experienced mortgage provider, employees are able to complete their home purchase with far less stress and far more confidence that they’ve received the best mortgage to fit their needs at the highest savings. Companies benefit from knowing their employees will be free to focus on their new roles more fully – and that these employees will be happier, having had a more positive experience during their moves. 

Closing costs can often be a source of confusion for employees; below are a few terms and key concepts to help employers support their assignees and transferees when moving to or within the United States.

Closing Costs: What are they?

Closing costs consist of all fees associated with a home’s purchase or refinance, beyond the cost of the necessary down payment, paid to cover the costs of the transaction. Typically totaling 2-5 percent of the home’s purchase price, these costs can vary from state to state, but are always paid at closing. 

The Consumer Financial Protection Bureau requires that all lenders provide buyers with a Loan Estimate (LE), containing a summary of these costs, within three days of their application. In addition to providing this valuable information, the LE also allows buyers to compare lender offers when shopping for a mortgage. Let’s take a look at some of these standard U.S. closing costs, below.   

Loan Costs

The most variable of all costs related to a closing, loan costs represent all of the lender’s charges for processing and closing a loan. When comparing overall costs among potential lenders, it’s very important to consider all loan costs included in each estimate to make an accurate comparison.

 


Origination Charges

The Origination Charges section of a Loan Estimate (LE) lists costs charged by the lender that are associated with securing a loan. Origination Charges include fees for:

  • An application: Fee to the lender for processing an application
  • Underwriting: Fee charged to underwrite the loan and determine whether the loan can be approved
  • Points: A percentage of the loan amount paid directly to the lender in exchange for a reduced interest rate (Points are optional)
  • Loan processing: Fee to cover the cost of processing the documentation related to a mortgage application
  • Origination fee: A percentage of the loan amount paid directly to the lender (This is strictly income to the lender and cannot be used for the purposes of reducing the interest rate. This fee may encapsulate other fees, such as application and underwriting, so it is important for buyers to ask what’s included to avoid being double charged.)

 

Services You Cannot Shop For 

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Charged by third parties and passed on to you through the lender, there are some charges listed on a Loan Estimate (LE) that will most likely be similar between lenders.  It’s not possible to shop around for the following services:

  • Flood certificate: Fee to determine if the property is located in a flood zone
  • An appraisal: Fee to a certified appraiser to determine the value of a home and provide an appraisal report
  • Tax service fee: Fee to ensure that mortgagors pay their property taxes on time
  • A credit report: Fee charged by a third party to supply the lender with a credit report

Services You Can Shop For

While there are many services a home buyer can’t shop for, there are some that they can. For example, an employee or employer may not have the opportunity to shop around for an appraisal provider, but s/he can do research to find the best cost for title services. If the buyer is purchasing in a state where the seller has the right to choose the title company, escrow company, or attorney, the buyer will be obligated to utilize that company and ask to be provided with a listing of its fees.

Title Company Fees

For disclosure purposes, title company fees that are listed on the Loan Estimate (LE) are typically from the lender’s preferred title company, but a buyer isn’t obligated to use the preferred company. If using the lender’s preferred title company, title company fees cannot change more than 10% by the closing. For this reason, title company costs typically should not be used for comparison shopping among lenders. 

 


Title company fees may include:

  • A closing/settlement fee: Fee paid to title company, escrow company, or an attorney for handling the closing
  • An attorney fee: Fee for an attorney to represent the buyer and/or lender in states where this is required by local law or customs
  • Title search fee: Fee paid to a title company to search the public records of the subject property (To ensure there are no potential ownership disputes; unreleased liens/claims on the property; or missing, incomplete, or defective records)
  • Title insurance fee: Policies to protect the lender (required) and owner (optional) against any loss due to defects in title
  • Document preparation fee: Fee paid to title company, escrow company, or attorney for preparation of legal documents
  • Notary Fee: Fee paid to a Notary Public to notarize pertinent legal documents
  • Miscellaneous Fees

 

Other Costs

In addition to loan costs, there are other costs associated with a home purchase, including recording fees and prepaid expenses such as property taxes and homeowner’s insurance. 

Taxes and Other Government Fees:

There are a variety of government fees associated with buying a home. Local counties, for example, charge a fee for recording documents as public record. Recording fees and transfer taxes vary by location, with amounts determined by and paid to the local city/county/state.

Prepaid items:

These are items required by the lender to be paid in advance. They include homeowner’s insurance, mortgage interest, property taxes, mortgage insurance, as well as funds required to establish an escrow account (if applicable).

Homeowner’s Insurance Premium: 

Before a buyer can close a loan, s/he will be required to obtain a homeowner’s insurance policy. The lender will need to estimate how much this insurance will cost at the time of application, since the borrower will select the homeowner’s insurance which will determine the premium that the borrower will incur. The buyer must either obtain an insurance binder with an invoice and have the insurance paid at closing, or s/he can obtain a certificate of insurance with a paid receipt if the fee will be paid outside of closing. A full year of insurance is typically required.

Residential real estate loan, financial concept image

Mortgage Insurance Premium:

In some cases, a loan may require that a mortgage insurance payment be made up front. There are specific loan scenarios that will require this payment and should be discussed with your mortgage provider. 

Prepaid Interest: 

Lenders always charge interest from the day a buyer closes his/her loan until the end of that month. For example, if a buyer will be closing his/her loan on November 15th and the first mortgage payment will be due on January 1st, the lender will collect 16 days of interest so that the buyer’s interest will be paid through December 1st. December’s interest would be collected (in arrears) with the buyer’s January payment.

Property Taxes:

If a bill for taxes is due at the time of closing, the title company will require that it is paid before finalizing the sale. Property taxes will be prorated between the buyer and seller according to the home’s closing date.

Initial Escrow Payment at Closing:

 If taxes and insurance will be included in the mortgage payment, the lender will be required to collect enough monthly reserves to ensure that the buyer’s escrow account will have enough funds to pay for real estate taxes and insurance when payments are due. Lenders may vary on how they show these reserves. Reserves shouldn’t differ significantly among lenders. However, if a significant difference is noted among potential lenders, employees and employers should ask for an explanation as to how these figures have been calculated.

Other Costs: 

The “Other” section listed on a buyer’s Loan Estimate (LE) may list optional costs such as owner’s title insurance, inspections, or attorney fees.  It may also include items such as Homeowner’s Association (HOA) fees, or a home warranty.

Ultimately, closing costs vary based on the type of loan being applied for, the type of property being purchased and its occupancy, an individual’s credit rating, and local norms. Responsibility for these costs also vary, with buyers paying some fees and sellers paying others. Clients who include purchase benefits in their policy will typically cover normal and customary, non-recurring closing costs when their transferee is purchasing a residence in the destination location. It’s important to note that these reimbursed items are considered income to the employee and subject to tax. Prepaid items, such as taxes and insurance, are not covered. Consulting a knowledgeable mortgage provider for insight and guidance is recommended for minimizing confusion and maximizing the buyer’s experience regarding obtaining a mortgage and closing on a new home.

Disclosures

In addition to a lender being required to provide a Loan Estimate (LE) within three days of a buyer’s application, the lender must also provide a Closing Disclosure (CD), which discloses the actual, final closing costs, at least three days prior to closing. This allows the buyer to compare the two estimates, note any changes and prepare for finalizing the transaction. There are limitations on the amount fees can increase to on any CD as compared to the LE; some fees can increase up to 10 percent, while others can’t increase at all.  

Helping Relocating Employees Through the Closing Process

Relocating can be an overwhelming process for employees. When that process includes purchasing a new home in a new location, employers should be aware of the above items to potentially assist its employees and guide them through their relocations. Ensuring that employees have a positive relocation experience and remain as financially whole as possible after a closing has a variety of benefits for both the employee and company. More than just ensuring that the experience gets the employee off to a good start in his/her new role – providing a positive relocation experience also supports employee retention, allows the employee to focus more fully on the position s/he will be undertaking, and reinforces a strong employee mobility brand. 

SIRVA Mortgage has over 25 years of focus and expertise in relocation mortgage lending.  We understand the important role home financing plays in the relocation process.  Please visit our Mortgage website to learn more, or contact us, at concierge@sirva.com. 

 

Contributors:

Linda Laramy | Director Client Services, SIRVA Mortgage

Cheryl Pfaffenberger | Director Client Services, SIRVA Mortgage

Lisa Marie DeSanto |  Manager, Content Marketing

 

Notice and disclaimer:

This blog is a general review of mortgage closing cost gathered from publicly available sources and information.  It is not intended to be advice or directions for a particular mortgage situation.  Only a licensed loan originator or an attorney can provide consultation and information concerning a specific circumstance or mortgage loan application.  This blog is not an offer of credit.  Mortgage loan approvals are rendered base upon individual credit qualifications.

For more information please see SIRVA's Blog Disclaimer

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