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We are the leader in the mobility industry and the only globally integrated mobility service solutions company.

Meet Sirva: Your Full-Service Mobility Solution

Sirva is recognized as the preeminent leader in the mobility industry and the only globally integrated mobility service solutions company. Our worldwide team of mobility experts offers the most comprehensive portfolio of value-added services and technology solutions to HR and Mobility leaders and mobile employees. We help guide employees through the relocation process to ensure a seamless experience, providing the perfect blend of self-service and personalized support. Whether you are relocating a key executive for the first time or an entire team of engineers overseas, Sirva enables you to fully outsource your program or design a customized solution.

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Sirva at a Glance

Sirva has an impressive global reach, supported by a vast worldwide partner network. We serve clients across many industry sectors and geographies. Our team, consisting of thousands of dedicated employees who speak a multitude of languages and represent diverse nationalities, is the cornerstone of our success. We are proud to hold a significant market share in the industry and continuously set new standards of excellence and innovation. Sirva's is committed to delivering outstanding service and is dedicated to excellence and continuous improvement.
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Setting the Standard

Sirva’s scope of services is unmatched in the mobility industry, allowing us to offer you truly strategic solutions and customized service options. We are the only company to integrate globally delivered services for relocation, moving, mortgage and more, along with internal expertise in cultural training, immigration, and destination support.

As the recognized leader in our industry, we pride ourselves in raising the bar by offering our clients and customers next-level services and support.

EXCEPTIONAL CUSTOMER EXPERIENCE

Our delivery model is comprised of dedicated consultants, 24/7 global support, and omnichannel access, allowing consultants to focus on meaningful interactions.

COST OPTIMIZATION

Sirva offers innovative cost optimization solutions including RiskGuard®, the industry’s only fixed fee U.S. home sale program, which simplifies budgeting, eliminates home inventory, and avoids home sale management.

FINANCIAL SERVICES EXPERTISE

 

Our in-house global financial experts offer consultative expertise, managing all financial services and specializing in accounting, relocation tax, compensation, and payroll.

LEADING DIGITAL SOLUTIONS

An API integration, with leading HRIS platforms and secure data management for reporting and analytics, enhances the mobility process.

BROAD IN-HOUSE RESOURCES

Our destination, immigration, home sale, and household goods teams work closely with our supply chain to continuously drive improvements and innovation.

SUPPLY CHAIN STRENGTH

Professionally managed and integrated direct delivery model ensures an optimal balance of performance, cost, and flexibility.

An Inspired Approach

As the world of work continues to change, organizations are exploring new ways to meet today’s growing business demands. We identified four key principals that were most important to our customers, and we use these elements as core values that guide every action we take. Our dedication to global mobility and talent management is underpinned by our collective desire to deliver an exceptional move experience from start to finish. We’re passionate about what we do and deliberate in how we do it.

We are guided by four key principles that underscore our ongoing commitment to delivering an exceptional client and customer experience:
Smart
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Smart.

Technology and data are at the forefront of every move. Before we react, we check the research.

HELPFUL

Everything we do is done with the intent of solving a problem, being supportive, or showing that we care.

HUMAN

We embrace all people, experiences, and perspectives, acting with courage, honesty, and integrity. 

RESPONSIBLE

Our goal is to serve as a positive change agent in society and contribute to the sustainability of our planet.

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Meet Sirva's Executive Leadership Team

Our management team is driven by an ongoing commitment to deliver an exceptional experience for you and the employees you move. As the world of work continues to evolve, you can rest assured that we are focused on meeting and exceeding your needs with flexibility, cutting-edge technology, and seamless processes. Our passion for improving lives shows with every decision we make.

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Let Us Help You

Sirva can provide you with the resources, guidance, and support you need to achieve the best possible mobility experience for your talent and your organization. We bring together personalized program solutions, expansive global reach, innovative technology, and an unmatched supply chain to transform your business. We can help empower your talent moving to their next opportunity and deliver an exceptional experience. 

If you would like to know more about how we can help you meet your evolving talent needs and ensure that your mobility program remains agile and competitive for the future, please contact us now. 

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Hong Kong and the New Security Law: Impacts on Mobility

  • by Daina Mueller
  • Monday, August 31, 2020 4:43:00 PM

Overview

On June 30, 2020 Beijing, China introduced a new security law for Hong Kong that will have a notable impact on mobility, from talent management to data security. The law criminalizes certain activities carried out by Hong Kong residents and non-permanent residents. People "from outside [Hong Kong]... who are not permanent residents of Hong Kong" are also subject to the new law. Punishments range from three-year sentences to a maximum of life in prison. Below, we’ll explore what the new security law consists of and considerations for companies that are doing business in the Hong Kong administrative region.

What does the Hong Kong security law consist of?

The Law of the People's Republic of China on Safeguarding National Security in the Hong Kong Special Administrative Region  identifies four broad areas of criminal behavior:

  • Secession (breaking away from the country)
  • Subversion (undermining the power or authority of the central government)
  • Terrorism (using violence or intimidation against people)
  • Collusion with foreign or external forces

However, within the 4 broad categories, there are 66 articles (particular activities) that are identified as criminal behavior. The categorization of the activity is what has brought the most focus for those considering relocation to Hong Kong. For example, damage to a public transport facility may now be considered as a terrorist act under the law.  It is not the intent of this blog to draw conclusions as to whether the law and identified actions are properly categorized but, rather, to make the reader aware of the potential impact on Hong Kong expats and companies/office locations in the current political climate and the increased control exercised by Beijing over activities in Hong Kong.    

While it is primarily individuals that could be held accountable for adhering to the new law, companies may also be impacted by fines if the company is found guilty of any offenses. Other provisions of the law state that authorities and courts in Beijing – not in Hong Kong – will have authority over how the law is interpreted and applied.  Of important note is that some trials will be heard behind closed doors. As Tam Yiu-chung, Hong Kong's sole delegate in the Standing Committee of the National People's Congress, told the Nikkei Asian Review, "There is no exception for people or businesses in the city.”

How is Hong Kong’s current climate impacting mobility?

The geo-political and social climate in Hong Kong has had significant impacts on mobility, both from a corporate and employee perspective. A few of these considerations are explored below.

Corporate Data Protection

As identified in the survey results below (see Workforce Management), Hong Kong’s new security law has raised a concern for companies with physical locations in the administrative region. Under the new law, authorities can require information from companies (including personal data), search properties, restrict or prohibit travel, freeze or confiscate assets, and intercept communications without a court order. Because of this, many businesses are assessing their ability to control data security – and how this may impact their clients’ willingness to continue partnering/doing business together.

If anyone within a company is suspected of breaking the law, the individual, the individual’s employer, and anyone the individual socializes or works with, is at risk of their data being collected under the new legislation. As a result, companies that are heavily dependent on data such as technology-based companies, consulting firms, non-governmental organizations, banks, and pharmaceutical companies should pay particular attention to the scope of potential government access to employee and company information.

Talent Assessment and Education: Duty of Care

The language used in the Hong Kong security law is vague and, therefore, when assessing new talent for relocation to Hong Kong, it will be necessary to understand the current climate in the region, identify what actions could give rise to violations of the law, and assess the risks associated with  those activities under the new law. In addition to engaging in activities that may be deemed violations of the law, candidates and companies should be cautioned that associating with anyone that is engaging in alleged violations could also put them at risk of being charged as a result of that association. Candidate assessment should consider employee readiness to live and work in Hong Kong (along with that of an accompanying spouse, partner, and/or family) as both the particular activities that could give rise to violations and the interpretation of the law are being developed, debated, and clarified.

Additionally, it will be important for various business functions and departments to agree on methods and language used to guide candidates as they consider employment in the area. Consultation from the organization’s legal department is advisable when developing the guidelines and narrative that will be used. Consistent and responsible guidance will be key to ensuring that the narrative used by global office locations with their employees will be the same as that which is being used locally in Hong Kong.  

And finally, the security law applies to all persons in Hong Kong, whether they are permanent residents, expats, or visitors. While expats living in Hong Kong will need guidance regarding behaviors that may be questionable under the new law, they will also need to understand that visiting family or friends will also be subject to following new actionable guidelines; again, as the laws are vaguely defined, employees and their visitors should be guided toward caution.

Workforce Management

A survey conducted by the Hong Kong Japanese Chamber of Commerce & Industry revealed that 32.7% of respondents stated they were "greatly concerned" about the new law; another 48.7% said they are "concerned" and 36.7% said they would reconsider or downsize their operations and withdraw from the Asian financial hub. Though the combined 81.4% of respondents to the poll fear a negative impact on their business, nearly 60% don’t know how the law could affect their operations.

In light of data protection concerns and situational impacts on the ability to attract talent to the area in the foreseeable future, some companies may choose to relocate their Hong Kong-based offices. There are other cases in which companies choose to remain but have employees who wish to relocate. In both cases, businesses will need to reassess their talent requirements, existing skill sets, any gaps created by the changes, and where and how to best source new employees and redistribute existing talent.

Once stakeholders make a decision on the approach that will be best for the business, mobility can play a proactive role regarding the assessment of talent and organizational needs – and/or consult on potential new geographies being considered. New location choices may include Singapore, Australia, or Taiwan. Additionally, several countries have offered new or fast-tracked opportunities for citizenship to Hong Kong citizens, such as the United Kingdom and Australia, in response to its new security law. If companies are interested in considering new locations, these new cities and citizenship opportunities should be considered along with an assessment of available mobile talent and how each country’s immigration policies, tax structures, and laws would align with organizational goals.  

The Importance of Engagement

The geo-political and social climate in Hong Kong has been fluid for many years and will likely continue to be as events unfold in the future. Therefore, it will be important for companies to stay informed about changes – legal, social, and political – to best serve the needs of their organizational objectives and employee needs and safety.

The most effective planning regarding matters in Hong Kong will come from targeted solutions. The best way to determine which areas to target and evaluate will require communication with employees to gauge their comfort levels and potential needs – and with business units to determine any impacts to the company and which avenues to pursue, if any, should changes be needed. Working closely with tax, immigration, and mobility partners can be of great help to companies, by leveraging the area-specific knowledge they already have regarding Hong Kong and mobility-related issues resulting from the security law. These partnerships can also maximize solutions by utilizing processes, operations, and suppliers that are already in place to implement any agreed-upon courses of action. Stakeholders may wish to read our Playbook for Mobility Management During Crises and Disasters for more information on population assessments, how to determine real-time responses to immediate employee needs, and maintaining a nimble approach during such rapidly-changing events that are occurring in Hong Kong at this time.

Policy Counseling

Whether companies decide to maintain a presence in Hong Kong or relocate employees and/or office locations to another business hub, conducting a policy review and working closely with mobility providers will be key during this rapidly evolving time. Whatever the decision, company stakeholders will need to examine tax, compensation, incentives and, in the case of large numbers of employees and/or office spaces, group-move governance. As each of these considerations is complex and the successful integration of each will be key, working closely with a relocation provider is recommended to maximize efforts and obtain the desired result.

For more information about how SIRVA can assist your company with a mobility policy review and/or implement effective employee relocations, group moves, and/or your company’s commercial inter-country commercial move, please contact us at concierge@sirva.com

Contributors:

Robert Vale | Vice President, Global Account Management

Lisa Marie DeSanto | Manager, Content Marketing

 

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