Supply Chain/Vendor Management

Benefit from consistent, high-quality service at every step of the relocation thanks to Sirva’s rigorous supply chain management.
Our approach to a successful supplier management programme comes down to five key components:

• Performance – evaluating how well suppliers execute their roles based on specific standards and metrics
• Customer Satisfaction – monitoring the delivered level of quality for customers, both internally and externally
• Financial – assessing a supplier’s success in meeting cost criteria
• Compliance – assessing and managing third-party risk and information security through standard controls
• Continuous Improvement – ensuring that a supplier’s plans to improve its performance, customer satisfaction and financial impact are executed

We believe the supply chain should be an integrated partner in service delivery and cost control. Sirva’s Supply Chain team secures suppliers through an objective, structured sourcing process, which includes oral and written responses as well as eAuctions. We negotiate transparent terms tied to performance metrics that are focused on quality and cost containment. We focus on developing strong relationships with our suppliers and we leverage a standard governance practice to ensure a strong focus on performance.

 
Sirva provides consistency by carefully selecting and training the people and processes required to meet your needs — through every step and for every move.